How we protect your employee records

Your records stay separate from every other client's

Each client's records are kept apart in our client portal. The database itself enforces who can see what, so a mistake on a web page cannot show one client's information to another.

Sensitive records get extra protection

Form I-9s, personnel files, medical and leave records, background checks and payroll records are marked sensitive. Fewer people on our team can open them, and they never appear in reminder emails. Our emails name the kind of record and a date, not the file or the employee.

Signing in

Everyone who signs in to the client portal sets up a second step, a code from an authenticator app, before they can see anything. Our own team signs in to a separate, staff-only side of the portal.

Outside AI services

We do not send your employee records, case details or confidential documents to outside AI services. Where our team uses AI for general drafting and research, the tool warns them not to include client records. The free HR Health Check on this site uses only the answers you type into it.

Nothing goes to your team without a person approving it

Monthly summaries and other client emails are prepared for review. A member of our team approves them before they are sent.

What we ask of you

• Invite only the people who need portal access, and tell us when someone leaves.
• Upload records to the portal rather than sending them by email.

Questions

Ask us anything about how we handle your information. Email hello@signenthr.com or see our privacy policy.